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You must be aware of the fact that Telstar is one of the leading telecommunication and technology providing companies in Australia. Not only this, but the company is also competing with other major industries that are there in Australia because it provides a wide range of communication services to the people residing in that region.

The main aim of this company is to connect more and more people across the globe. This is the major cause of why it believes in connecting people with others present in this world. If you go on counting the services provided by the brand, then you can say that it provides innumerable services such as 3.7 fixed bundles, 18 million retail mobile services, and 1.7 million standalone voice services.

Telstra is striving hard to build technology and content solutions that are simple and easy to use. To enhance your knowledge about it you can simply visit www.telstra.com.

What is Telstra? - www.telstra.com

As I have already mentioned, it is a telecommunication company that is set up in Australia and is involved in providing various services to the users. The services offered by it include network and market voice, internet access, mobile networking, Television and alike. Holding a vast history of delivering services in Australia, Telstra has been completely privatized and has become more customer-centric.

Services offered by

Since there are a lot of services offered by Telstra which may vary from small to big business organizations, you cannot detail its services all at once. It not only provides services to business organizations but to home users as well.

How to reset
Telstra box?

You can reset the Telstra box in two different ways. First is via the button and the second is by Telstra TV menu. Here, you learn both the methods for resetting the Telstra box.

Method 1: With button

  1. 01) Disconnect all cables but the power cord from your Telstra TV
  2. 02) Hold down the reset button for 15 seconds using a paper clip on the back of the device
  3. 03) Long press the reset button and then unplug the power cord from your Telstra TV
  4. 04) Reconnect all the cords and turn on your Telstra TV

Method 2: With the Telstra TV menu

  1. 01) Power on the Telstra TV and from the main menu, select ‘Settings’.
  2. 02) Go to ‘System’.
  3. 03) Choose ‘Advanced’ system settings.
  4. 04) You will find the option of Factory reset, press on the button and proceed.
  5. 05) Type in your 4-digit code shown on your TV screen and then press ‘OK’.

Although resetting the TV may work for most of the problems, one cannot be certain whether it would fix each error that occurs or not. Users frequently ask questions about Telstra TV problems. If you are one of them and facing problems with the TV, then you are in the right place. Here you can find most frequently asked questions about Telstra TV and account.

The following sections might help you in case you want to fix Telstra TV not working/ Telstra TV won’t start. For this concern, you can follow the steps below to get rid of it.

How to fix Telstra TV?

  1. 01) Check connections and ensure that they are firmly plugged in
  2. 02) Power off your Telstra TV by pressing the power button and wait 20 seconds
  3. 03) Now, turn on the TV again. You will see the flashing LED light at the front of the Telstra TV if the power is successfully connected
  4. 04) Determine the modem is on and working
  5. 05) To make sure of this, you can access the internet from another device or try accessing telstra.com to make sure the server is responding properly
  6. 06) Power off your TV again and make certain that the right HDMI input source has been selected on your Telstra TV

How to resolve the Telstra account access error?

  1. 01) Make sure you are on the official Telstra website and entering the right login details
  2. 02) Recheck your Telstra email login details – user@telstra.com & Password
  3. 03) Enteryour Telstra email and password whenever you are prompted.
  4. 04) The users who have forgotten their passwords can simply follow the link on via the login page to reset it
  5. 05) If the problem persists, then you may go for Telstra webmail support and look for instant help.

How to deal with SIM card registration failure?

  1. 01) First of all, turn off the phone on which you are using Telstra SIM.
  2. 02) Remove the SIM card and try blowing some air into the SIM card slot.
  3. 03) If there’s some dust or debris in there, it offers help to clear it out.
  4. 04) Else, wipe it down with a dry cloth.
  5. 05) You can also try your SIM card in a friend’s mobile phone.
  6. 06) Else, drop a support request to Telstra webmail.

How to troubleshoot Telstra Internet connection error?

  1. 01) Check for Wi-Fi switch
  2. 02) Many devices have a switch that allows you to enable or disable the Wi-Fi radio. Ensure this has not been turned off accidentally, as your Internet connection won’t work without enabling the switch.
  3. 03) Restart your modem and computer
  4. 04) This is the easiest thing you can do to restore your Internet connection. Just restart your computer and modem to resolve minor connectivity issues.
  5. 05) Check the signal strength of your modem

Reset the modem to factory settings

Press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for around 15 seconds. Allow 2-5 minutes for the modem to regain the Internet connection. If you are still out of connectivity, you can try to change the Wi-Fi channel on the router. In case you have any other concern related to Telstra and its services, reach out for Telstra customer support for immediate help.

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